Even though the web hosting service offered by the different companies is practically the same, each provider has a customized platform with its own tweaks and different ways to carry out certain operations. This is why, a vast knowledge base will be astonishingly useful both for persons with little to no previous experience and for technically competent individuals who will sooner or later discover how specific operations are executed, but will waste time in the meantime. The purpose of such a knowledge base is to make the hosting service quick and simple to use, saving users loads of time and efforts. The result is gladder clients, as they can swiftly find the information they require, and a lot less work for the customer care staff, because typically most of the questions and problems that clients have are already included in the knowledge base. Given that the articles are written well and encompass more topics, you’ll be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

If you’ve purchased your first cloud website hosting plan through our company or have transferred your website over to us, you’ll get used to our services and our custom-created Hepsia Control Panel in a jiffy thanks to the fact that we have compiled a comprehensive web-based knowledge base where you can find all the information that you’ll ever need – both general info about the hosting service as a whole and more concrete info about the separate functions that you can make use of and the difficulties that you might chance upon. The articles themselves are available in two places. The whole article list is accessible via the Help section of the Control Panel. You can access relevant articles about the different functions in each Control Panel section too. You can find out how to do virtually everything, from creating an .htaccess file to managing a mailing list, and all the articles include in-depth instructions, so you won’t ever get confused due to an unclear text. Naturally, if you experience a more specific obstacle and you are unable to find a solution in our knowledge base, you can get in touch with our customer service staff 24x7x365.